per month

Up to 2 team members






per month

3 to 5 team members






per month

6 to 10 team members

More than 10 people on your team? No worries – it’s only $10/month to add each additional member of your team.

All Plans Include

Patient Chat

  • Send and receive text messages
  • Accessible via patient smartphone
  • Date/time stamp on all messages – sent and received
  • Send and receive attach documents up to 1 GB
  • Color-coded timers for messages in queue

Team Chat

  • Send and receive messages via desktop chat
  • Date/time stamp on all messages – sent and received

To-Do Lists

  • Assign tasks to team members
  • Track tasks for yourself and your team
  • Create tasks right from chat streams
  • Date/time stamp on all assigned tasks

Single Desktop

  • View all patient messages, team messages and To-Do Lists in one place
  • Respond to messages without clicking from view to view
  • Intuitive design, no in-depth training required
  • Desktop notifications for alerting staff of new messages

Secure Communications

  • HIPAA-compliant
  • Encrypted messaging
  • You control who has Admin/Staff access

Dedicated Phone Number

  • Use your local area code
  • Accessible via any smartphone

24/7 Support


  • Online Help Center
  • Access support directly through app

Who should be on your Patient Pass team?

It’s really about how you run your office.

Your Patient Pass team should include, first and foremost, all members of your staff who need to respond to patient messages.

Next, add in any other staff members who need to be looped into the Team Chat.

Typically, your Patient Pass team consists of administrative staff and not providers. Sometimes, though, a provider will prefer to respond personally to patient calls and texts. If that’s the case in your office, add that provider as a member of your Patent Pass team, too.

Try It Free

Start using Patient Pass today. 30-day free trial. Cancel any time.